Social Responsibility
TechniCold have always played a very dynamic and important role in community sports. We have recognized that investment in our youth is
key to the development of our future leaders and decision makers, not only in the corporate world, but also in the social and the
political realm.
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"Their after sales service is always prompt and efficient. We can thoroughly recommend them"
Mission Statement ||
Business Concept ||
The Team ||
Service Division ||
Opportunities ||
Goals and Objectives
Our mission is to become the pre-eminent Refrigeration and Airconditioning Service Company in the Western Cape, this through a
policy of Service Excellence to our many clients.
To become the Service company of choice for all our client ,building partnerships and not merely customer client relationships.
Treating all our clients with respect and honesty, with the realisation that our clients are more than just a number,and dealing
with all clients on a basis of trust and mutual inter-dependance.
To offer our clients the best and most cost effective innovative ,HVAC products, available through research and product knowledge, as
well as establishment of strategic partnerships with key role players in the HVAC supply chain
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As a specialist Service company we have geared ourselves to offer service par excellence, and pride ourselves on finishing 90% of
service calls, on a first call out basis, resulting in less down time and costly delays for our clients.
Completing all projects to a set standard , yet giving our client the option of a less expensive altenative, generally giving our
clients options, so as to operate within a set budget.
Dealing only in products with a proven track record within our industry, and suppliers who can guarantee ,their back up service
and spares availabilty to their particular brand.
Offering our clients Service Level Agreement so as to protect ourselves as well the client , maintaining a high standard service,
also ensuring sustainablity and profitability
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DIRECTOR:MAGEDIE JOHNSON(MACK)
Magedie Johnson, brings a wealth of hands on experience in maintenance of HVAC equipment ,with specialist knowledge of all types
of airconditioning and refrigeration systems in operation today.
Involved in day to operations and all project undertaken ,responsible for costing of projects , sourcing materials ,spares for
service crews,as well as liasing with clients on day to day basis.
With a total of 45 years specialist experience amongst our senior staff we are capable of handling all projects
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We operate a fleet of 3 well equipped and stocked service vehicles
We operate throughout the Westen cape .
We offer 24 hour ,7 day call out service.
We offer our clients a 4 hour response time.
Our approach is highly professional,with keen pricing ensuring value to our client .
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The problems experienced by consumers in our field are varied and many ,ranging from inexperienced, and incompetent service
technicians, through to improper costing on projects resulting in substandard installations, through to contractors not completing
projects on time and as per specification.
The challenge as well opportunities created for Technicold Services as a specialist maintenance contractor is to rectify these
problem as well as re-establishing a climate of trust between ourselves and our client.
Offering the most cost effective solutions to our clients
The best and most innovative products
Service delivery - The implementation of planned maintenance programs , so as to reduce operating costs to clients, elimination of
costly breakdown before they occur.
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To establish our brand amongst the top 10 service companies in the western cape.
To become the Refrigeration and Airconditioning company of choice not only for our existing clients ,but also make ourselves known
amongst all Top Retail companies as well Architects, Project Managers, and key decision makers from amongst the top companies in
the Western cape.
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